This is an emergency

https://counterpartychain.io/address/16cDsE3qDkDu2FeFt8fv4Sq8S2r6GtYSaH
https://counterpartychain.io/address/1BSofEHXymxXqBcrrNMRfgDzeYJjjMxFYL

CounterpartyChain confirms what you described.

It’s an issue with Polo. What does their support say?