This is an emergency

Support Counterwallet
1

25 hours ago, I did a transfer from my counterwallet account to Poloniex. It was a transfer of 18,000 FLDC coins which never arrived in Poloniex. I checked the Poloniex address which I used to make the transfer 10 times and it is correct. Now, this transfer is more than $800 dollars and it can not be lost. What happened? Here is the information from your history:

cef96 465268 2017/05/07 06:03:57 AM -06:00 My Address #1 Send Send of 184,005.9819 FLDC to 1BSofEHXymxXqBcrrNMRfgDzeYJjjMxFYL
465268 2017/05/07 06:03:57 AM -06:00 My Address #1 Debit Address My Address #1 debited for 184,005.9819 FLDC

This is the information from Poloniex:

FLDC FoldingCoin 0.00000000 0.00000000 0.00000000 Deposit Withdraw
Your FoldingCoin Deposit Address
1BSofEHXymxXqBcrrNMRfgDzeYJjjMxFYL
Show QR Code
IMPORTANT: Send only FLDC to this deposit address.
Sending any other currency to this address may result in the loss of your deposit.

Now I better not hear that I used the wrong address because it will drive me mad.
Thanks
Ricardo

PS Before I forget this is my counterwallet address: 16cDsE3qDkDu2FeFt8fv4Sq8S2r6GtYSaH

2

https://counterpartychain.io/address/16cDsE3qDkDu2FeFt8fv4Sq8S2r6GtYSaH
https://counterpartychain.io/address/1BSofEHXymxXqBcrrNMRfgDzeYJjjMxFYL

CounterpartyChain confirms what you described.

It’s an issue with Polo. What does their support say?

3

We have maybe the same issue here still not solved

5

They don’t. And that is a huge problem for me.

6

Ricardo, at the beginning of your post I think you meant to type “184,000” instead of “18,000”