Counterwallet: Bug report & technical support thread

[quote author=something link=topic=188.msg3412#msg3412 date=1410546355]
[quote author=avf link=topic=188.msg3411#msg3411 date=1410537258]
Hello,
I created a wallet about 3 weeks ago, created an asset and two addresses, logged in several times in the initial days without a glitch. However, I didn't try to log in again until yesterday, and[size=1em] [font=verdana]since yesterday I can't load counterwallet initial balance page. I tried on chrome in 2 computers and a cell phone with no luck. It crashes and freezes the browser. FireFox tells me a script is crashing, but lets me go to history and other pages (yes, my addresses are there). [/font][/size]
[size=1em]What could be going on? Maybe because my OS main language is Portuguese?[/size]
Thanks in advance for any help.

Edit: Firefox shows the following script crashing:
https://counterwallet.co/js/counterwallet-deps-min.js?v=(somenumber)
[/quote]


You can post the log (last 20 lines, you can remove or modify addresses), but today Counterwallet was updated and several bug fixes similar to what you describe have been confirmed fixed. Can you try again and if you still have problems post JavaScript log?
[/quote]

Still not working, unfortunately.

Log:

<br />&quot;[12/9/2014 15:33:54.265] Backend is ready. Testnet status: false. Last message feed index: 232745&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:54.278] My wallet ID: (removed)&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:54.280] socket.io(messages): Connecting to: https://cw03.counterwallet.co&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:55.246] socket.io message received: connecting - data:&quot;websocket&quot;&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:56.35] Address discovery: Generating address 1 of 2 (num_addresses_used) (0%) -- (correct 1st address)&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:56.169] Address discovery: Generating address 2 of 2 (num_addresses_used) (50%) -- (correct 2nd address)&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:56.512] socket.io message received: connect - data:undefined&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:56.512] socket.io(messages): Connected to server: https://cw03.counterwallet.co&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:56.941] Address discovery: Generating another address...&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:57.21] Address discovery: Generating address 3 of 2 (num_addresses_used) (100%) -- (unknown address)&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:57.426] socket.io(chat): Connected to server: https://cw03.counterwallet.co&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:57.751] socket.io(chat): Connected to server: https://cw01.counterwallet.co&quot; counterwallet-deps-min.js:405<br />&quot;[12/9/2014 15:33:58.78] socket.io(chat): Connected to server: https://cw02.counterwallet.co&quot; counterwallet-deps-min.js:405<br />Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user&#039;s experience. For more help http://xhr.spec.whatwg.org/ counterwallet-deps-min.js:12<br />Error: Script terminated by timeout at: (I clicked &quot;stop script&quot;)<br />i@https://counterwallet.co/js/counterwallet-deps-min.js?v=(removed):803<br />$@https://counterwallet.co/js/counterwallet-deps-min.js?v=(removed):304:9564<br />db@https://counterwallet.co/js/counterwallet-deps-min.js?v=(removed):304:17304<br />.isAfter@https://counterwallet.co/js/counterwallet-deps-min.js?v=(removed):304:21915<br />...<br />


[quote author=avf link=topic=188.msg3413#msg3413 date=1410548541]
[size=1em]What could be going on? Maybe because my OS main language is Portuguese?[/size]
[/quote]

I don't think it's related to language, it's probably something about those synchronous requests.

In the meantime can you share your OS and Firefox version?


Does the same error happen with Chrome (go to chrome://extensions, at the top enable Developer Tools, go to Countewallet.co and press CTLR+SHIFT+I to launch the tools and look at Console)? If yes, which version of Chrome?

Thanks for your help.
Yes, same problem and log in chrome, except for chrome not allowing me to go to other pages, it freezes. However, there is also the following error at the top: "GET https://counterwallet.co/js/jquery-2.0.2.min.map 404 (Not Found)    counterwallet.co:1".
Both computers I've tried have the latest ff version and latest chrome version 37.0.2062.120 m. One running win 7, the other win 8.1. I tried on android kitkat as well. I also tried downloading ff English version, but no luck.
I've created a new wallet but it has the same issue.
It's a weird bug. Maybe something to do with the timezone I'm in?

Edit: Yes, it's a time bug thing. I changed my computer clock to EST timezone and voilá! It works, loads fine.

A few users having the same issue with Counterparty on the letstalkbitcoin forums…


http://letstalkbitcoin.com/forum/post/counter-wallet-empty


…any suggestions?

[quote author=4578358934 link=topic=188.msg3464#msg3464 date=1411062647]
A few users having the same issue with Counterparty on the letstalkbitcoin forums…


http://letstalkbitcoin.com/forum/post/counter-wallet-empty


…any suggestions?
[/quote]


https://counterparty.freshdesk.com/support/solutions/articles/5000008019-my-fourth-fifth-address-in-counterwallet


[color=rgb(51, 51, 51)][font=Helvetica Neue][size=14px]Cant open counterwallet.co having following message box:[/size][/font][/color][color=rgb(51, 51, 51)][font=Helvetica Neue][/size][size=14px]

No counterparty servers are currently available. Please try again later. ERROR: JSON-RPC Error:[/size][/font][/color][color=rgb(51, 51, 51)][font=Helvetica Neue][/size][size=14px]Type: Server error[/size][/font][/color]
[color=rgb(51, 51, 51)][font=Helvetica Neue][/size][size=14px]Code: -32000[/size][/font][/color]
[color=rgb(51, 51, 51)][font=Helvetica Neue][/size][size=14px]Message: Got get_url request error: [Errno 11] Resource temporarily unavailable[/size][/font][/color]

[quote author=avkinp link=topic=188.msg3513#msg3513 date=1411472966]

[color=rgb(51, 51, 51)][font=helvetica neue][size=14px]Cant open counterwallet.co having following message box:[/size][/font][/color][color=rgb(51, 51, 51)][font=helvetica neue][size=14px]

No counterparty servers are currently available. Please try again later. ERROR: JSON-RPC Error:[/size][/font][/color][color=rgb(51, 51, 51)][font=helvetica neue][size=14px]Type: Server error[/size][/font][/color]
[color=rgb(51, 51, 51)][font=helvetica neue][size=14px]Code: -32000[/size][/font][/color]
[color=rgb(51, 51, 51)][font=helvetica neue][size=14px]Message: Got get_url request error: [Errno 11] Resource temporarily unavailable[/size][/font][/color]
[/quote]


Did you retry later? I think there was a minor update today maybe that could have caused brief downtime.

 Failed to load resource: the server responded with a status of 502 (Bad Gateway)


counterwallet.io/:1 XMLHttpRequest cannot load https://cw01.counterwallet.io/_api. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://counterwallet.io' is therefore not allowed access. The response had HTTP status code 502.

This is what’s happening to me

There’s an issue with cw01 right now, it seems the Bitcoin blockchain may need a reparse. Maybe you can try the other server, https://cw02.counterwallet.io, or try later.

There is an issue with Counterwallet servers right now. This issue is being looked into by the founders

So, when is this taken care of ? What’s the ETA ?

I need to access my assets, but I am able to login to my wallet in 1 in 10 attempts. Also if I manage to login (without weird RPC server error popups) I can not even send anything out of the wallet - only thing I am getting is another RPC server error while trying to send assets…

This is crazy, counterwallet is live for months now, yet still not functioning as it should. You should at least add big red warning text on the front page saying that sending real cash is not advised atm.

Anyway, thanks for an update, when this will be fixed.

@xyz it’s working for me now.

It’s been a recurring problem with Bitcoin Core 0.10.* hanging, not Counterparty s/w.
A “workaround” for 0.10.2 seems to be to automatically periodically restart bitcoind, but then it takes a while for it to catch up. There’s no real fix yet. Bitcoin Core has several unresolved bugs related to unresponsiveness; we can only wait for them to fix those (or at least the one that’s causing the behavior Counterparty users have been experiencing).

CoinDaddy.io also has a CW at https://counterwallet.coindaddy.io

unable to send, generate assets on the counterwallet- FF v39.0
Latest error when trying to send:

Sorry, we got an error when trying to do the requested action: ‘JSON-RPC Error: Type: Server errorCode: -32000Message: Got call_jsonrpc_api request error: timed out’ (API method: create_send).

If this persists, please click on the question mark button on the top right-hand corner of the screen for support options.

See this here:

This legacy topic (from the original Counterparty forums) is being closed because it consists of 394 posts (many of which are outdated) on various topics.

This is done in order to better classify content and save search/read time.

can now log into counterwallet via firefox again