Transaction with BITCRYSTALS / ETHXCPCARD

Hi !

This morning, using this bot, I buy a “ETHXCPCARD” :

https://swapbot.tokenly.com/public/spellsofgenesis/62013c56-3448-4447-b018-a971edac063c#choose

Everything goes right, and I see no error on the transaction :

http://blockscan.com/tx?txhash=d6c4ec61c156f719e81e36937209f9379dd83be6663ab7d02858738e1cd176c2

But the ETHXCPCARD is not in my COUNTERWALLET …

So something is wrong, but I don’t know what …

Can you Help me .?

Thanks,

Marc

i have the same problem :
:https://blockscan.com/address?q=16JvJ83b5LveXq3g6y6L2D6t7E8nnSBsN8
i have 1 ETHXCPCARD that is not seen in my wallet so i can’t transfer it
someone can fix the bug ?

HI !

I find a solution, loging to my counterwallet using :
https://counterwallet.coindaddy.io

In that case, I can see the ETHXCPCARD.

Hope that help,

Marc

Hi Marc,

How do we know we can trust that site that you pointed to at coindaddy? What if that is a phishing site to steal our 12 word passphrase? What is the difference between counterwallet.coindaddy.io and counterwallet.io sites?

Sorry, but one has to be careful.

Thanks,
Khai

I found my own answer regarding coindaddy.io. See this thread
[ANN] CoinDaddy.io hosts public counterwallet & development servers.
[ANN] CoinDaddy.io hosts public counterwallet & development servers

Same issue… I do see my holdings at blockscan.com, including the newly purchased ethxcpcard, but that new purchase not visible at counterwallet.io. In fact, I saw a canceled transactions with an ID number but no description, so I assumed that the swapbot failed until I checked blockscan. I would like to see all assets at the main ‘My Account Balances’ page of Counterwallet.io.

If it shows on blockscan then it is in your wallet. It just takes time to show in your counterwallet. I’ve had to wait more than a day (even several, I think) for some tokens to show in counterwallet even though the transaction immediately shows on blockscan. This is something to consider if you want to move tokens quickly (like to an exchange).