Sweep - did not move all the BTC (2)

Hi team,

sorry for this duplicate. I cannot edit the first topic on the same topic.
" Sweeping a private key is the same as importing it, but with an extra step – all of the bitcoins belonging to the private key are sent to a new Bitcoin address on your software client.
I have done that but not all the BTC were moved to my new wallet.
I do not know why, but now, after pasting the private key again, nothing happens.

Thank you

Which program did you use?

You can follow this tutorial below if you are using Freewallet.io