30 day notices were sent to customers in mid October, but in case anyone missed theirs, there’s a 10 day window of opportunity to get your funds out. Please note that the shutdown is completely orderly and as always withdrawals are checked manually so it can take 2-4 days to complete.
Dear MasterXchange customer, It is with a heavy heart that we are announcing we are going to shut down the exchange in a few weeks. It was a great adventure for us, filled with a lot of challenges, that taught us a lot and was very rewarding. The cryptocurrencies ecosystem has changed a lot since we launched in december 2013, and we are facing a lot of competition. With shrinking revenues, we are not able to provide the quality of service we have always thrived for and so we decided to move on to other projects. Please check your account balances and withdraw your coins before November 15th 2015. Passed that day, we will not guarantee anything. We are still very confident in the long run success of Bitcoin and will stay actively implicated in the Crypto Currencies ecosystem. We stored millions worth of your mastercoin and maidsafe and were never hacked. We did our best to provide a quality service. We want to thank you all for your loyalty and trust and wish you all the best for the future.