Feel free to post support requests here (one request per topic, please - do not hijack topics opened by others).
Before you post, here’s couple of potentially helpful links:
1. https://wiki.counterparty.co/w/How_to_create_a_bug_report%3F - this is to attract people to respond. If your request doesn’t contain relevant information it is less likely that you’ll receive response. You don’t have to submit a bunch of details, but try to be at least a little bit specific.
2. https://wiki.counterparty.co/w/How_to_track_Bitcoin_and_Counterparty_orders,_transactions_and_assets - this is for when you’re trying to figure out what happened to your order, asset, transaction, etc.
If possible (according to your privacy requirements) paste your real address and transaction details because that greatly helps troubleshooting related to #2 above.