Okay, so for now, if you need the BTC you can get the private key like this (URL below) and then you can import (sweep) those BTC from any other wallet that can import/sweep (including Bitcoin Core client, if you want to download the blockchain, or a Web wallet). Please remember to leave a bit of BTC in at the address because small amounts are needed to pay for transaction fees when/if you send any Counterparty wallet out of the address (e.g. you can leave 0.01).
The second issue is how to fix this. I can’t tell what the problem might be. We’ve heard of just a handful of complaints (basically you two). I’ll check with the devs what this might be.
i guess the issue is due to other tokens or assets. I am not able to see rewards for foldingcoin or any other coins. i tried to obtain the other wallet addresses linked to my BTC / XCP address however the other wallets are just not showing up.
If you’re not technically savvy you can get the same outcome from this page: https://blockscan.com/tool_generatekey
(If you wish you can open browser in incognito window and disconnect from the Internet before you run it, then close the browser after you’re done and before you reconnect. The script runs client-side and you can view the source so disconnecting and so on isn’t really necessary, but you can do that if you want).