I sent 170 Gems to this address 1Hy4kJ9K6hSBY994kZNBfQQm6ioBMicKyQ from getgems android app but didn’t received them yet. What should i do now?
See above link… it indicates the address you think you sent 170 GEMs to is a new address with 0 transactions.
That is to say, there ARE NOT 170 Gems in the address like you think.
Since your issue is with GetGemz, I would suggest you pose your question to the GetGemz developers by creating a support ticket at https://getgems.zendesk.com/hc/en-us