- Go to chrome://extensions
- At the very top check “Developer Mode”
- Navigate to https://wallet.counterwallet.io and hit
CTRL+SHIFT+Jto activate JavaConsole debugger (OS X users can go to
Alternatively you can go to
Menu > More Tools > Developer Tools (or press
CTRL+SHIFT+I) to show the console.
- Watch for errors (normally displayed in red) around the time you encounter your problem.
In this case there are no errors, but in case of a problem there would be at least a few lines in red.
After you’re done with debug log collection you can disable Developer Mode. Select and copy text from the Console tab or take a screenshot (assuming the text of error and few preceding lines are all clearly visible).
- Start Firefox
- Install Firebug add-on
- Visit wallet.counterwallet.io and enable Firebug (
CTRL+SHIFT+Sor go to
Tools > Web Developer > Firebug > Open Firebug)
- In Firebug, go to
In Firefox 49.0.1, Debugger reveals this:
Stop black boxing the source fixes the code blocking problem. You need to do this for both
counterparty-min.js for debugging to work. There is a known issue with Firefox at the moment which prevents new releases from working and a temporary workaround is to use a different browser (or older portable release just for Counterwallet).
What logs to collect
Reproduce the problem and gather one or both kinds of logs.
a) Java Debug Console > All (normally last 20 lines prior to bug occurrence should be enough)
b) Java Debug Console > Errors