Funds for the transaction are removed, and the transaction is not performed

I bought XCP for BTC. Everything seems to be fine. The transaction went. Took 0.0047 BTC per transaction. XCP and so on account and not received. Later order to buy XCP back to the exchange. Isn’t that weird? Now the second time I bought XCP for BTC. Again made 0,0047 BTC. Here will come my purchased XCP. Can you check a couple of BTC/XCP transaction and the past today on it and help? With HC. Putnik.

Why not the transaction is performed? And for what is charged (and so much 13.28$ per transaction) if the transaction is not committed? Two trades took 26,5$, and I have not received yet. What the hype?