Please help !
Buy Vacus with XCP 1 hour ago.
After completing the process, vacus can not be found when wallet is confirmed.
When checking the history, the number of vacus which seems to be a bug is displayed (if it is originally 26,500 vacus).
Does your XCP not return?
I am sorry many times during the busy New Year.
In the case of a problem on the system of Counterwallet like this time, the administrative side do not guarantee transactions? Is it self-responsibility?
Because transaction contents are already described on the block chain, I feel that rewriting is difficult.
Is there anyone who can advises on these things?
I hope someone will respond this FAQ.
Dear support team.
Now I checked the counter wallet and found that I was back in XCP before the deal.
Thank you for your response during your busy schedule.