# XCP disappeared in transferring process **URL:** \ **Category:** Counterwallet\ **Created:** [February 19, 2016, 6:46am UTC](https://forums.counterparty.io/t/xcp-disappeared-in-transferring-process/1822 "2016-02-19T06:46:20Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![naive\_prince](https://avatars.discourse-cdn.com/v4/letter/n/f05b48/32.png) [@naive\_prince](https://forums.counterparty.io/u/naive_prince)\ **Post date:** [February 19, 2016, 6:46am UTC](https://forums.counterparty.io/t/xcp-disappeared-in-transferring-process/1822/1 "2016-02-19T06:46:20Z")
Hi, Please help ! 2 days ago, I transferred XCP from my Exchange (Poloniex) to my Counterparty Wallet. After several hours later, Poloniex log shows me that XCP-transfer is successfully completed. However, on my Counterparty Wallet, the amount is still the same. (Zero…) even 2 days later… Is there any additional operation needed for XCP transfer ??? P.S - As I checked the correctness of my Public Key many times, there is no possibility of my mis-input of wrong Public Address. - While I sent BTC from Poloniex to Poloniex Wallet simultaneously, BTC Transfer was immediately completed successfully… Thanks ---
**Author:** ![something](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/something/32/240_2.png) [@something](https://forums.counterparty.io/u/something)\ **Post date:** [February 19, 2016, 1:17pm UTC](https://forums.counterparty.io/t/xcp-disappeared-in-transferring-process/1822/2 "2016-02-19T13:17:41Z")
Address, please? ---
**Author:** ![naive\_prince](https://avatars.discourse-cdn.com/v4/letter/n/f05b48/32.png) [@naive\_prince](https://forums.counterparty.io/u/naive_prince)\ **Post date:** [February 19, 2016, 11:34pm UTC](https://forums.counterparty.io/t/xcp-disappeared-in-transferring-process/1822/3 "2016-02-19T23:34:09Z")
Hi, Here is address. Private Key (WIF) for 183jMZqaVEwkUzambQrYmVE9ZVB2phYpYa I have just found that XCP is not deposited even as of now.(3 days has been passed…) Thanks ---
**Author:** ![something](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/something/32/240_2.png) [@something](https://forums.counterparty.io/u/something)\ **Post date:** [February 20, 2016, 6:40am UTC](https://forums.counterparty.io/t/xcp-disappeared-in-transferring-process/1822/4 "2016-02-20T06:40:46Z")
- Ugh, fortunately 183jMZqaVEwkUzambQrYmVE9ZVB2phYpYa is not your private key (if it was, your coins would have been stolen by now) - [http://blockscan.com/address?q=183jMZqaVEwkUzambQrYmVE9ZVB2phYpYa](http://blockscan.com/address?q=183jMZqaVEwkUzambQrYmVE9ZVB2phYpYa) show that transfer of XCP to this address never happened - As you can see from other discussions on this forum, Poloniex withdrawals sometimes fail. Contact Poloniex support. ---
**Author:** ![naive\_prince](https://avatars.discourse-cdn.com/v4/letter/n/f05b48/32.png) [@naive\_prince](https://forums.counterparty.io/u/naive_prince)\ **Post date:** [February 23, 2016, 2:18am UTC](https://forums.counterparty.io/t/xcp-disappeared-in-transferring-process/1822/5 "2016-02-23T02:18:17Z")
Thanks for your advice. I found that Poloniex had bad reputation and coin was often disappeared on that site. I switched to another exchange site(Bittrex) and successfully transferred coin to my wallet. For disappeared coin on Poloniex site, I gave up… Thanks ---
**Author:** ![something](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/something/32/240_2.png) [@something](https://forums.counterparty.io/u/something)\ **Post date:** [February 23, 2016, 5:56am UTC](https://forums.counterparty.io/t/xcp-disappeared-in-transferring-process/1822/6 "2016-02-23T05:56:32Z")
I’ve never had lost coins with Polo. Their system is slow due to technical issues they sometimes have, but I haven’t heard that anyone lost their funds there. I normally just wait longer and it works. Once in 2014 I contacted them about the slowness but I got used to it later. Sorry that it didn’t work well for you. I am quite sure if you contact them they’ll fix the issue for you.