# Windraw xcp from wallet to poloniex but didn't arrived

**URL:** https://forums.counterparty.io/t/windraw-xcp-from-wallet-to-poloniex-but-didnt-arrived/3023
**Category:** Support
**Created:** [May 22, 2017, 11:26am UTC](https://forums.counterparty.io/t/windraw-xcp-from-wallet-to-poloniex-but-didnt-arrived/3023 "2017-05-22T11:26:19Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Brienie92](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@Brienie92](https://forums.counterparty.io/u/Brienie92)
#### Post date: [May 22, 2017, 11:26am UTC](https://forums.counterparty.io/t/windraw-xcp-from-wallet-to-poloniex-but-didnt-arrived/3023/1 "2017-05-22T11:26:19Z")

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Yesterday I made a windraw from my counterwallet to poloniex xcp a dress but it got confirmed in my wallet but didn’t arrive in poloniex??  
What can I do?

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### Author: ![JPJA](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/jpja/32/1324_2.png) [@JPJA](https://forums.counterparty.io/u/JPJA)
#### Post date: [May 22, 2017, 11:50am UTC](https://forums.counterparty.io/t/windraw-xcp-from-wallet-to-poloniex-but-didnt-arrived/3023/2 "2017-05-22T11:50:41Z")

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It’s an issue with Polo. The transaction went through, as you mentioned, and Polo has received the XCP. They should credit you accordingly. If they have not, something is wrong with their system.  
Contact their support.

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### Author: ![foldinger](https://avatars.discourse-cdn.com/v4/letter/f/8e8cbc/32.png) [@foldinger](https://forums.counterparty.io/u/foldinger)
#### Post date: [May 22, 2017, 1:16pm UTC](https://forums.counterparty.io/t/windraw-xcp-from-wallet-to-poloniex-but-didnt-arrived/3023/3 "2017-05-22T13:16:10Z")

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We had similar delays lately were it took some days until poloniex showed the coins.

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### Author: ![Brienie92](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@Brienie92](https://forums.counterparty.io/u/Brienie92)
#### Post date: [May 22, 2017, 6:34pm UTC](https://forums.counterparty.io/t/windraw-xcp-from-wallet-to-poloniex-but-didnt-arrived/3023/4 "2017-05-22T18:34:11Z")

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Alright, but it’s not in my deposit/windraw screen either. Did you had the same?Hope it will be fine though…

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### Author: ![Brienie92](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@Brienie92](https://forums.counterparty.io/u/Brienie92)
#### Post date: [May 24, 2017, 3:56am UTC](https://forums.counterparty.io/t/windraw-xcp-from-wallet-to-poloniex-but-didnt-arrived/3023/5 "2017-05-24T03:56:01Z")

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Hey guys, its still not on poloniex…  
I’m a bit worried now, I made a ticket on poloniex so the only thing I can do Is wait…  
Anyone?