# Sweeping problems

**URL:** <https://forums.counterparty.io/t/sweeping-problems/2781>\
**Category:** Counterwallet\
**Created:** [March 26, 2017, 3:38pm UTC](https://forums.counterparty.io/t/sweeping-problems/2781 "2017-03-26T15:38:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![bitcoins](https://avatars.discourse-cdn.com/v4/letter/b/a88e57/32.png) [@bitcoins](https://forums.counterparty.io/u/bitcoins)\
**Post date:** [March 26, 2017, 3:38pm UTC](https://forums.counterparty.io/t/sweeping-problems/2781/1 "2017-03-26T15:38:25Z")

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I follow the steps to sweep SJCX from a non-counterwallet wallet (with some founds in BTC) and get this message:

The sweep from address 1DXXXX… is complete.  
Sweep results:

**SJCX: Funds not sent due to failure.**

This action will take some time to complete, and will appear as a Pending Action until confirmed on the network. Until that time, the wallet will not reflect the change. Please be patient.

any suggestions??  
Thanks!!

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**Author:** ![imlocalpro](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/imlocalpro/32/651_2.png) [@imlocalpro](https://forums.counterparty.io/u/imlocalpro)\
**Post date:** [March 27, 2017, 2:20pm UTC](https://forums.counterparty.io/t/sweeping-problems/2781/2 "2017-03-27T14:20:38Z")

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I’m getting the same error. Counterparty does not have any reliable support (I know, I’ve reached out to them for some serious matters and NEVER got a response). I’m so frustrated with this wallet and they’ve basically held our BTC hostage because the wallet is so bad. I own multiple blogs and social media pages and I am doing a write up soon about this very bad product and the lack of support.

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**Author:** ![foldinger](https://avatars.discourse-cdn.com/v4/letter/f/8e8cbc/32.png) [@foldinger](https://forums.counterparty.io/u/foldinger)\
**Post date:** [March 31, 2017, 6:19am UTC](https://forums.counterparty.io/t/sweeping-problems/2781/3 "2017-03-31T06:19:06Z")

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There is the manual sweep instructions but it is very complicated.

> [@Sweep Private Keys- Issue](https://forums.counterparty.io/t/sweep-private-keys-issue/2325/22):
>
> Hello! I have the same problem. foldinger, can you say what particularly worked for you? Thanks!

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**Author:** ![bitcoins](https://avatars.discourse-cdn.com/v4/letter/b/a88e57/32.png) [@bitcoins](https://forums.counterparty.io/u/bitcoins)\
**Post date:** [April 4, 2017, 2:01pm UTC](https://forums.counterparty.io/t/sweeping-problems/2781/4 "2017-04-04T14:01:31Z")

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Thanks for the answer foldfinger i will move to this thread