# Site errors when logging in **URL:** \ **Category:** General\ **Created:** [August 4, 2015, 10:23pm UTC](https://forums.counterparty.io/t/site-errors-when-logging-in/1387 "2015-08-04T22:23:50Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![BittBurger](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@BittBurger](https://forums.counterparty.io/u/BittBurger)\ **Post date:** [August 4, 2015, 10:23pm UTC](https://forums.counterparty.io/t/site-errors-when-logging-in/1387/1 "2015-08-04T22:23:50Z")
I havent logge in, in months. Apparently now its “counterwallet” and it asked me to accept new terms and conditions “because you’re logging into this server for the first time”. So I accepted. But now it just spins and fails with this popup every time: failoverAPI: Call failed (failed over across all servers). Method: get\_normalized\_balances; Last error: JSON-RPC Error: Type: Server errorCode: -32000Message: Got call\_jsonrpc\_api request error: timed out I assume its trying to “move me over” to the new system and failing. Please advise. ---
**Author:** ![something](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/something/32/240_2.png) [@something](https://forums.counterparty.io/u/something)\ **Post date:** [August 5, 2015, 4:46am UTC](https://forums.counterparty.io/t/site-errors-when-logging-in/1387/2 "2015-08-05T04:46:23Z")
Hi Yeah it’s [counterwallet.io](http://counterwallet.io) now and the prompt to accept T&C is there because you hadn’t logged in to that particular server. Regarding the errors, can you try [https://counterwallet.coindaddy.io](https://counterwallet.coindaddy.io) or retry later? ---
**Author:** ![Scotcoin](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/scotcoin/32/339_2.png) [@Scotcoin](https://forums.counterparty.io/u/Scotcoin)\ **Post date:** [September 4, 2015, 9:34am UTC](https://forums.counterparty.io/t/site-errors-when-logging-in/1387/3 "2015-09-04T09:34:07Z")
Hi - had this error for 2 days now on both CW & Coindaddy - any ideas? thanks… ---
**Author:** ![something](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/something/32/240_2.png) [@something](https://forums.counterparty.io/u/something)\ **Post date:** [September 4, 2015, 9:52am UTC](https://forums.counterparty.io/t/site-errors-when-logging-in/1387/4 "2015-09-04T09:52:04Z")
CD works fine, I just tried. One of XT proponents organized another denial of service by spamming the network 2 days ago. ---
**Author:** ![Scotcoin](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/scotcoin/32/339_2.png) [@Scotcoin](https://forums.counterparty.io/u/Scotcoin)\ **Post date:** [September 4, 2015, 10:26am UTC](https://forums.counterparty.io/t/site-errors-when-logging-in/1387/5 "2015-09-04T10:26:40Z")
Thanks - yes its just localized to one wallet login … weird… ---
**Author:** ![jdogresorg](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/jdogresorg/32/1349_2.png) [@jdogresorg](https://forums.counterparty.io/u/jdogresorg)\ **Post date:** [September 4, 2015, 3:09pm UTC](https://forums.counterparty.io/t/site-errors-when-logging-in/1387/6 "2015-09-04T15:09:51Z")
Occasionally the blockchain has to do a reorganization, at which point counterwallet will not respond to requests properly because the system is busy and you will get the “get\_normalized\_balances” error. The issue is usually just temporary. If you get this issue, wait a few minutes and try logging in again. If you continue to have issues with [counterwallet.coindaddy.io](http://counterwallet.coindaddy.io), please let me know 🙂 ---
**Author:** ![something](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/something/32/240_2.png) [@something](https://forums.counterparty.io/u/something)\ **Post date:** [September 5, 2015, 12:21pm UTC](https://forums.counterparty.io/t/site-errors-when-logging-in/1387/7 "2015-09-05T12:21:57Z")
CoinWallet is preparing another DoS attack on Sep 10, so expect problems next week as well.