# My funds are gone

**URL:** <https://forums.counterparty.io/t/my-funds-are-gone/4077>\
**Category:** Counterwallet\
**Created:** [November 23, 2017, 9:18am UTC](https://forums.counterparty.io/t/my-funds-are-gone/4077 "2017-11-23T09:18:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pkpk90](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@pkpk90](https://forums.counterparty.io/u/pkpk90)\
**Post date:** [November 23, 2017, 9:18am UTC](https://forums.counterparty.io/t/my-funds-are-gone/4077/1 "2017-11-23T09:18:44Z")

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Dear Sirs,

months ago I made a [counterparty.io](http://counterparty.io) wallet and funded it with some xcp coins (look here at the blockchain [https://xchain.io/address/1Cjq8ipYqVpTV469YCSyzKb6rWjjuViz6c](https://xchain.io/address/1Cjq8ipYqVpTV469YCSyzKb6rWjjuViz6c))

today I tried to login and it says 0 balance also the address inside is different.

Can somebody help?

Thank you

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**Author:** ![foldinger](https://avatars.discourse-cdn.com/v4/letter/f/8e8cbc/32.png) [@foldinger](https://forums.counterparty.io/u/foldinger)\
**Post date:** [November 23, 2017, 10:49am UTC](https://forums.counterparty.io/t/my-funds-are-gone/4077/2 "2017-11-23T10:49:03Z")

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3 possibilities:

1. Your password is wrong =\> you see a different empty wallet. Try to fix the password.

2. Counterwallet sometimes has a glitch where it does not show all your addresses =\> In your counterwallet add another new address =\> Your original address is also shown now.

3. Try another wallet server  
[I'm having issues with Counterwallet. Are there alternative Counterparty (XCP) wallets?](https://forums.counterparty.io/t/im-having-issues-with-counterwallet-are-there-alternative-counterparty-xcp-wallets/2404)

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**Author:** ![pkpk90](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@pkpk90](https://forums.counterparty.io/u/pkpk90)\
**Post date:** [November 24, 2017, 8:44pm UTC](https://forums.counterparty.io/t/my-funds-are-gone/4077/3 "2017-11-24T20:44:15Z")

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Solved, I pressed ‘Add new address’ and imeddiately the address I had the funds appeared. THANK YOUUUUU

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**Author:** ![tigermoth101](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@tigermoth101](https://forums.counterparty.io/u/tigermoth101)\
**Post date:** [December 20, 2017, 5:18am UTC](https://forums.counterparty.io/t/my-funds-are-gone/4077/4 "2017-12-20T05:18:22Z")

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Were you able to get any resolution to your problem? I have bitcoin missing since 2015 and I cannot get any help in trying to locate it. From reading the posts it seems that a lot of people are losing g their bitcoin here
