# I need help please

**URL:** <https://forums.counterparty.io/t/i-need-help-please/6076>\
**Category:** Counterwallet\
**Created:** [March 28, 2021, 11:24am UTC](https://forums.counterparty.io/t/i-need-help-please/6076 "2021-03-28T11:24:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![adam01](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@adam01](https://forums.counterparty.io/u/adam01)\
**Post date:** [March 28, 2021, 11:24am UTC](https://forums.counterparty.io/t/i-need-help-please/6076/1 "2021-03-28T11:24:49Z")

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Please, I need help for more than 4 years. I have stored my storjcoin in my counterwallet Now I want to transfer it, but the problem is I cannot, but more than this. All I put my discount address gives me an error and asks for the Bitcoin address only please help me how to send storjcoin for otherwallet thanks

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**Author:** ![jdogresorg](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/jdogresorg/32/1349_2.png) [@jdogresorg](https://forums.counterparty.io/u/jdogresorg)\
**Post date:** [April 2, 2021, 12:03am UTC](https://forums.counterparty.io/t/i-need-help-please/6076/2 "2021-04-02T00:03:48Z")

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When you first created a wallet on [counterwallet.io](http://counterwallet.io) or on any counterparty wallet, you were given a 12-word passphrase and explicit instructions that told you you HAD to write down the 12-word passphrase and keep it safe or your funds would be lost.

Hopefully you have written down your 12-word passphrase somewhere like instructed when you created your wallet, or most likely all funds in the wallet are lost.