# deposit error,,,,,,,,,

**URL:** <https://forums.counterparty.io/t/deposit-error/5128>\
**Category:** Support\
**Created:** [October 23, 2018, 3:44pm UTC](https://forums.counterparty.io/t/deposit-error/5128 "2018-10-23T15:44:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![flavinho](https://avatars.discourse-cdn.com/v4/letter/f/3da27b/32.png) [@flavinho](https://forums.counterparty.io/u/flavinho)\
**Post date:** [October 23, 2018, 3:44pm UTC](https://forums.counterparty.io/t/deposit-error/5128/1 "2018-10-23T15:44:38Z")

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ola estou desesperado e sem informaçoes, eu enviei triggers (trig) da minha carteira na binance para minha carteira na coinpayments, mas não aparece o saldo na coinpayments, a carteira onde foi depositado meus triggers é da counterparty XCP, eu sou brasileiro e depositei toda minha economia nessa carteira XCP, estou usando google tradutor, por favor me ajudem, como eu faço retirada do counterparty.

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**Author:** ![jdogresorg](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/jdogresorg/32/1349_2.png) [@jdogresorg](https://forums.counterparty.io/u/jdogresorg)\
**Post date:** [October 23, 2018, 3:46pm UTC](https://forums.counterparty.io/t/deposit-error/5128/2 "2018-10-23T15:46:11Z")

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You should only send Counterparty assets to Counterparty wallets where you hold the private keys. At this point it sounds like you sent your TRIG tokens to [coinpayments.net](http://coinpayments.net) address and the only way to get the funds returned to an address you control is to work with the [coinpayments.net](http://coinpayments.net) system administrators to get your TRIG tokens returned.