# Counterwallet not letting me login - stuck loading **URL:** \ **Category:** Support\ **Created:** [May 18, 2017, 6:49am UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967 "2017-05-18T06:49:13Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![MrBobSapp](https://avatars.discourse-cdn.com/v4/letter/m/e79b87/32.png) [@MrBobSapp](https://forums.counterparty.io/u/MrBobSapp)\ **Post date:** [May 18, 2017, 6:49am UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/1 "2017-05-18T06:49:13Z")
Hi there, I’m trying to login but the bar underneath login details stays stuck loading. Can this be resolved? Thanks ---
**Author:** ![Silas\_Waidande](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@Silas\_Waidande](https://forums.counterparty.io/u/Silas_Waidande)\ **Post date:** [May 18, 2017, 8:43am UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/2 "2017-05-18T08:43:05Z")
Hi i have exactly the same issue. i have tried putting in my password and also tried 12 word phrase still its not working. anyone know how to fix this issue ---
**Author:** ![MrBobSapp](https://avatars.discourse-cdn.com/v4/letter/m/e79b87/32.png) [@MrBobSapp](https://forums.counterparty.io/u/MrBobSapp)\ **Post date:** [May 18, 2017, 1:28pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/3 "2017-05-18T13:28:40Z")
Fixed now thanks ---
**Author:** ![jchi18](https://avatars.discourse-cdn.com/v4/letter/j/ee59a6/32.png) [@jchi18](https://forums.counterparty.io/u/jchi18)\ **Post date:** [May 19, 2017, 10:43pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/4 "2017-05-19T22:43:18Z")
I am getting the same issue. It is just hanging at the login screen. Is there an issue still? ---
**Author:** ![giodelgado](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/giodelgado/32/704_2.png) [@giodelgado](https://forums.counterparty.io/u/giodelgado)\ **Post date:** [May 19, 2017, 10:48pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/5 "2017-05-19T22:48:03Z")
I have the same issue, keeps loading… ---
**Author:** ![Mr\_D](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Mr\_D](https://forums.counterparty.io/u/Mr_D)\ **Post date:** [May 19, 2017, 11:19pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/6 "2017-05-19T23:19:59Z")
First time using site. I concur, waited 10 minutes nothing happened. ---
**Author:** ![giodelgado](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/giodelgado/32/704_2.png) [@giodelgado](https://forums.counterparty.io/u/giodelgado)\ **Post date:** [May 19, 2017, 11:36pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/7 "2017-05-19T23:36:59Z")
Hey everyone, main site displays “system is down” [https://counterwallet.io/](https://counterwallet.io/) ---
**Author:** ![Robert\_Wagstaff](https://avatars.discourse-cdn.com/v4/letter/r/fbc32d/32.png) [@Robert\_Wagstaff](https://forums.counterparty.io/u/Robert_Wagstaff)\ **Post date:** [May 20, 2017, 4:41am UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/8 "2017-05-20T04:41:35Z")
Yep, I’ve been here all day on both counterwallet and the daddy one too. Literally all day both wallets have had that Red System is Down button on them… Is anyone still using counterparty at all these days? You’d think they’d notice having no access to their funds. ☹ ---
**Author:** ![cryptoman](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@cryptoman](https://forums.counterparty.io/u/cryptoman)\ **Post date:** [May 21, 2017, 5:36am UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/9 "2017-05-21T05:36:52Z")
I can not log into Counterwallet. Everything just shows the “progress bar” as full but moving. ---
**Author:** ![JamesBrown](https://avatars.discourse-cdn.com/v4/letter/j/3d9bf3/32.png) [@JamesBrown](https://forums.counterparty.io/u/JamesBrown)\ **Post date:** [May 21, 2017, 1:36pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/10 "2017-05-21T13:36:17Z")
I have exactly the same problem, it just loads… ---
**Author:** ![myownman](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/myownman/32/706_2.png) [@myownman](https://forums.counterparty.io/u/myownman)\ **Post date:** [May 21, 2017, 2:01pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/11 "2017-05-21T14:01:16Z")
Same problem. Chrome browser. Clear cache. Enter the seed and get stuck with loading bar. ---
**Author:** ![bitshack](https://avatars.discourse-cdn.com/v4/letter/b/ce7236/32.png) [@bitshack](https://forums.counterparty.io/u/bitshack)\ **Post date:** [May 21, 2017, 2:43pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/12 "2017-05-21T14:43:40Z")
Experiencing the same issue, please advise? ---
**Author:** ![Dominik\_Schleinin](https://avatars.discourse-cdn.com/v4/letter/d/7cd45c/32.png) [@Dominik\_Schleinin](https://forums.counterparty.io/u/Dominik_Schleinin)\ **Post date:** [May 21, 2017, 3:50pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/13 "2017-05-21T15:50:51Z")
Same Problem…is there something I can do about?It is so frustrating not being able to access my Money ☹ This should never happen…so much can depend on it… ---
**Author:** ![Internet151](https://avatars.discourse-cdn.com/v4/letter/i/7cd45c/32.png) [@Internet151](https://forums.counterparty.io/u/Internet151)\ **Post date:** [May 21, 2017, 6:37pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/14 "2017-05-21T18:37:43Z")
I’m also having the same problem. What’s going on? ---
**Author:** ![vonGohren](https://avatars.discourse-cdn.com/v4/letter/v/b782af/32.png) [@vonGohren](https://forums.counterparty.io/u/vonGohren)\ **Post date:** [May 22, 2017, 1:37pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/15 "2017-05-22T13:37:19Z")
This problem is persisting! Its a problem for mye SJXC tokens. Following error is from my JS log [22/5/2017 15:34:56.871] Got an error when trying to sync BTC balances: JSON-RPC Error: **Type:** Server error **Code:** -32000 **Message:** Got call\_jsonrpc\_api request error: result is None – is the ‘[http://counterparty:4000/api/](http://counterparty:4000/api/)’ endpoint operational? ---
**Author:** ![diluted](https://avatars.discourse-cdn.com/v4/letter/d/f9ae1b/32.png) [@diluted](https://forums.counterparty.io/u/diluted)\ **Post date:** [May 22, 2017, 2:34pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/16 "2017-05-22T14:34:29Z")
bump! Also having same problem ---
**Author:** ![katmai](https://avatars.discourse-cdn.com/v4/letter/k/9d8465/32.png) [@katmai](https://forums.counterparty.io/u/katmai)\ **Post date:** [May 25, 2017, 5:00pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/17 "2017-05-25T17:00:32Z")
same here. can’t login. ---
**Author:** ![remski](https://avatars.discourse-cdn.com/v4/letter/r/f04885/32.png) [@remski](https://forums.counterparty.io/u/remski)\ **Post date:** [May 25, 2017, 5:00pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/18 "2017-05-25T17:00:33Z")
Its failing again… Plz help. ---
**Author:** ![billyb](https://avatars.discourse-cdn.com/v4/letter/b/e19adc/32.png) [@billyb](https://forums.counterparty.io/u/billyb)\ **Post date:** [May 25, 2017, 5:00pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/19 "2017-05-25T17:00:34Z")
thanks for the update ---
**Author:** ![kargokult](https://avatars.discourse-cdn.com/v4/letter/k/bcef8e/32.png) [@kargokult](https://forums.counterparty.io/u/kargokult)\ **Post date:** [May 25, 2017, 5:00pm UTC](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967/20 "2017-05-25T17:00:39Z")
Same problem. [Next page](https://forums.counterparty.io/t/counterwallet-not-letting-me-login-stuck-loading/2967.md?page=2)