# Counterpartyd: Technical support thread **URL:** \ **Category:** Counterwallet\ **Created:** [February 3, 2014, 5:29am UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47 "2014-02-03T05:29:56Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![NotSure](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@NotSure](https://forums.counterparty.io/u/NotSure)\ **Post date:** [February 4, 2014, 1:41pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/21 "2014-02-04T13:41:02Z")
[quote author=xnova link=topic=22.msg145#msg145 date=1391537016] Please UNINSTALL counterpartyd (via “Add/Remove Programs” or “Programs and Features” on the control panel), then install the updated version at [https://github.com/xnova/counterpartyd\_binaries/raw/master/counterpartyd-v0.2-DEV-amd64\_install.exe](https://github.com/xnova/counterpartyd_binaries/raw/master/counterpartyd-v0.2-DEV-amd64_install.exe) Let us know if this potential send bug is resolved or still an issue. [/quote] Thanks, but it’s worse. I’ve uninstalled and the database has been uninstalled aswell, and when counterparty server tries to rebuild it show a stream of errors like this for each block [quote] Block (reparse): 278921 Traceback (most recent call last):   File “C:\Python32\Lib\logging\ **init**.py”, line 942, in emit   File “C:\Python\64-bit\3.2\lib\encodings\cp1252.py”, line 19, in encode UnicodeEncodeError: ‘charmap’ codec can’t encode character ‘\u2010’ in position 51: character maps to Logged from file **init**.py, line 1767[/quote] I’ll try building and running from source ---
**Author:** ![robby\_dermody](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/robby_dermody/32/226_2.png) [@robby\_dermody](https://forums.counterparty.io/u/robby_dermody)\ **Post date:** [February 4, 2014, 2:07pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/22 "2014-02-04T14:07:40Z")
[quote author=NotSure link=topic=22.msg146#msg146 date=1391539262] [quote author=xnova link=topic=22.msg145#msg145 date=1391537016] Please UNINSTALL counterpartyd (via “Add/Remove Programs” or “Programs and Features” on the control panel), then install the updated version at [https://github.com/xnova/counterpartyd\_binaries/raw/master/counterpartyd-v0.2-DEV-amd64\_install.exe](https://github.com/xnova/counterpartyd_binaries/raw/master/counterpartyd-v0.2-DEV-amd64_install.exe) Let us know if this potential send bug is resolved or still an issue. [/quote] Thanks, but it’s worse. I’ve uninstalled and the database has been uninstalled aswell, and when counterparty server tries to rebuild it show a stream of errors like this for each block [quote] Block (reparse): 278921 Traceback (most recent call last):   File “C:\Python32\Lib\logging\ **init**.py”, line 942, in emit   File “C:\Python\64-bit\3.2\lib\encodings\cp1252.py”, line 19, in encode UnicodeEncodeError: ‘charmap’ codec can’t encode character ‘\u2010’ in position 51: character maps to Logged from file **init**.py, line 1767[/quote] I’ll try building and running from source [/quote] That’s the best bet. The currently installer is based off of the develop branch, since I can’t build one with the zeromq dependency (which has since been removed in develop). However, develop is not stable yet. Your best bet is to build from master, from source. ---
**Author:** ![peled1986](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@peled1986](https://forums.counterparty.io/u/peled1986)\ **Post date:** [February 4, 2014, 3:12pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/23 "2014-02-04T15:12:46Z")
[quote author=xnova link=topic=22.msg145#msg145 date=1391537016] Please UNINSTALL counterpartyd (via "Add/Remove Programs" or "Programs and Features" on the control panel), then install the updated version at [https://github.com/xnova/counterpartyd\_binaries/raw/master/counterpartyd-v0.2-DEV-amd64\_install.exe](https://github.com/xnova/counterpartyd_binaries/raw/master/counterpartyd-v0.2-DEV-amd64_install.exe) Let us know if this potential send bug is resolved or still an issue. [/quote] its working! its ALIVE! xnova YOU ARE THE BOSS! ---
**Author:** ![robby\_dermody](https://yyz2.discourse-cdn.com/flex004/user_avatar/forums.counterparty.io/robby_dermody/32/226_2.png) [@robby\_dermody](https://forums.counterparty.io/u/robby_dermody)\ **Post date:** [February 4, 2014, 3:55pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/24 "2014-02-04T15:55:59Z")
[quote author=peled1986 link=topic=22.msg149#msg149 date=1391544766] [quote author=xnova link=topic=22.msg145#msg145 date=1391537016] Please UNINSTALL counterpartyd (via "Add/Remove Programs" or "Programs and Features" on the control panel), then install the updated version at [https://github.com/xnova/counterpartyd\_binaries/raw/master/counterpartyd-v0.2-DEV-amd64\_install.exe](https://github.com/xnova/counterpartyd_binaries/raw/master/counterpartyd-v0.2-DEV-amd64_install.exe) Let us know if this potential send bug is resolved or still an issue. [/quote] its working! its ALIVE! xnova YOU ARE THE BOSS! [/quote] Good to hear. 😃 ---
**Author:** ![trilli0n](https://avatars.discourse-cdn.com/v4/letter/t/977dab/32.png) [@trilli0n](https://forums.counterparty.io/u/trilli0n)\ **Post date:** [February 4, 2014, 4:28pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/25 "2014-02-04T16:28:23Z")
Thanks xnova. Unlocking the wallet temporary indeed did the trick. Next question. I want to buy XCP through an order. How to do it? I have a matched order, but do not see my XCP nor does my BTC get debited. Do I need btcpay to finalize the order? Seems strange, but… can’t find a simple example anywhere  :-[ ---
**Author:** ![trilli0n](https://avatars.discourse-cdn.com/v4/letter/t/977dab/32.png) [@trilli0n](https://forums.counterparty.io/u/trilli0n)\ **Post date:** [February 4, 2014, 4:50pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/26 "2014-02-04T16:50:13Z")
ok so I need btcpay and order-match-id. But how can I know my order-match-id? Is the market command only showing _my_ order-match-ids? Or everyones’? And how do I match my order to my order-match-id? I had several orders… Thanks!  8) ---
**Author:** ![trilli0n](https://avatars.discourse-cdn.com/v4/letter/t/977dab/32.png) [@trilli0n](https://forums.counterparty.io/u/trilli0n)\ **Post date:** [February 4, 2014, 5:30pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/27 "2014-02-04T17:30:33Z")
Ok, figured out how to do btcpay. Turns out that the address in my wallet does not have enough btc in it left to pay for the order. But counterpartyd does not complain and acts if all is good. But I can’t finalize the transaction. And also it seems I there is no option for btcpay to use a different address. Still stuck  :-\ ---
**Author:** ![trilli0n](https://avatars.discourse-cdn.com/v4/letter/t/977dab/32.png) [@trilli0n](https://forums.counterparty.io/u/trilli0n)\ **Post date:** [February 4, 2014, 5:50pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/28 "2014-02-04T17:50:03Z")
🙂 Actually it had worked! I’m now the proud owner of one XCP, soon 2! …now please, can someone fill my order, 1000 XCP for 2.6 BTC?  :🙂 thanks!! ---
**Author:** ![trilli0n](https://avatars.discourse-cdn.com/v4/letter/t/977dab/32.png) [@trilli0n](https://forums.counterparty.io/u/trilli0n)\ **Post date:** [February 4, 2014, 6:52pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/29 "2014-02-04T18:52:14Z")
uh oh, counterpartyd tripped up by an assertion, chokes on block 284193. [font=Verdana]assert asset != ‘BTC’ # Never BTC[/font] c:\counterpartyd\_build\>echo off Status: RESTART Block: 284193 Send: 100.0 of asset XCP from 1FueYJfpS7Q92qHGGrbr5d4r5qn4Lz56To to 1KKPcuXvYkEqwjFRUWuDUFcLk3YQgXfVbQ (b5f95848…8fd4d9f3) Traceback (most recent call last):   File “c:\counterpartyd\_build\dist\counterpartyd\counterpartyd.py”, line 682, in     blocks.follow(db)   File “c:\counterpartyd\_build\dist\counterpartyd\lib\blocks.py”, line 534, in follow     parse\_block(db, block\_index)   File “c:\counterpartyd\_build\dist\counterpartyd\lib\blocks.py”, line 64, in parse\_block     cancel.parse(db, tx, message)   File “c:\counterpartyd\_build\dist\counterpartyd\lib\cancel.py”, line 61, in parse     util.credit(db, tx[‘source’], order[‘give\_asset’], order[‘give\_remaining’])   File “c:\counterpartyd\_build\dist\counterpartyd\lib\util.py”, line 257, in credit     assert asset != ‘BTC’ # Never BTC. AssertionError ---
**Author:** ![aQuant](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@aQuant](https://forums.counterparty.io/u/aQuant)\ **Post date:** [February 4, 2014, 8:09pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/30 "2014-02-04T20:09:08Z")
[quote author=trilli0n link=topic=22.msg159#msg159 date=1391557934] uh oh, counterpartyd tripped up by an assertion, chokes on block 284193. [/quote] You need to apply this fix here: to cancel.py [https://github.com/PhantomPhreak/counterpartyd/commit/618761da0231dd07dbca2d3efc257646d287676e](https://github.com/PhantomPhreak/counterpartyd/commit/618761da0231dd07dbca2d3efc257646d287676e) ---
**Author:** ![kdrop20](https://avatars.discourse-cdn.com/v4/letter/k/a183cd/32.png) [@kdrop20](https://forums.counterparty.io/u/kdrop20)\ **Post date:** [February 5, 2014, 1:19am UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/31 "2014-02-05T01:19:49Z")
[font=verdana, sans-serif][size=2]Issue:[/size][/font] [font=verdana, sans-serif][size=2]XCP not returned from escrow after cancellation of Order[/size][/font] [font=verdana, sans-serif][size=2][http://blockscan.com/address.aspx?q=17PgVzRSSSjc2aN8Lyp1x9QayKzPzY2pKj[/size][/font]](http://blockscan.com/address.aspx?q=17PgVzRSSSjc2aN8Lyp1x9QayKzPzY2pKj%5B/size%5D%5B/font%5D) [font=verdana, sans-serif][size=2]a) I placed a sell order for 250 XCP order [/size][/font] [font=verdana, sans-serif][size=2]b) the order was matched by the engine, but the buyer did not make any payment yet. [/size][/font] [font=verdana, sans-serif][size=2]c) I cancelled the order[/size][/font] [font=verdana, sans-serif][size=2]d) I did not receive back the XCP from escrow[/size][/font] [font=verdana, sans-serif][size=2]The Balance should be: 1432-400-200-200=632[/size][/font] [font=verdana, sans-serif][size=2]Instead it is 382 XCP and 250 from Escrow is missing. [/size][/font] [font=verdana, sans-serif][size=2]Posted this in the Bitcoin talk thread as well. [/size][/font] ---
**Author:** ![jimhsu](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jimhsu](https://forums.counterparty.io/u/jimhsu)\ **Post date:** [February 5, 2014, 2:57am UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/32 "2014-02-05T02:57:09Z")
Hi, can someone check this transaction? Placed a test order to sell 200 XCP for 1.23 BTC: [http://blockscan.com/tx.aspx?q=3247](http://blockscan.com/tx.aspx?q=3247) 1AQPf7f3y37NN9XsYkfGGALHQiW1ig3MXbfilled 17.886 XCP of the order paying 0.11 BTC but is awaiting payment: [http://blockscan.com/order\_match.aspx?q=3247](http://blockscan.com/order_match.aspx?q=3247) Meanwhile there is a BTCpay of 0.11 BTC going to 1JBp8tdzwzo5VKcKpg1QHKbYP2sKDNWGnk, but 1AQPf7f3y37NN9XsYkfGGALHQiW1ig3MXbfilled  has not been updated with an order match or a proper XCP balance. [http://blockscan.com/address.aspx?q=1AQPf7f3y37NN9XsYkfGGALHQiW1ig3MXb](http://blockscan.com/address.aspx?q=1AQPf7f3y37NN9XsYkfGGALHQiW1ig3MXb) Something similar also happened here where an Order Match failed to go through, no BTCpay in this case though. [http://blockscan.com/order\_match.aspx?q=3086](http://blockscan.com/order_match.aspx?q=3086) So far none of my sell side XCP orders have gone through successfully (for one reason or another). Selling to buy side XCP orders works fine though. Also note that the last 3 btcpays have invalid order match IDs: [http://blockscan.com/btcpay.aspx#](http://blockscan.com/btcpay.aspx#) ---
**Author:** ![NotSure](https://avatars.discourse-cdn.com/v4/letter/n/43a26b/32.png) [@NotSure](https://forums.counterparty.io/u/NotSure)\ **Post date:** [February 5, 2014, 4:01am UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/33 "2014-02-05T04:01:34Z")
Thank you very much xnova for your help. I got this error when trying counterpartyd server under vista x64 Running from source or after building an installer [quote] Traceback (most recent call last):   File "C:\Python32\lib\site-packages\cx\_Freeze\initscripts\Console3.py", line 2 7, in     exec(code, m. **dict** )   File "C:\counterpartyd\_build\dist\counterpartyd\counterpartyd.py", line 22, in     from lib import (config, api, zeromq, util, exceptions, bitcoin, blocks)   File "C:\counterpartyd\_build\dist\counterpartyd\lib\zeromq.py", line 14, in \     import zmq   File "C:\Python32\lib\site-packages\zmq\ **init**.py", line 29, in     from zmq import core, devices   File "C:\Python32\lib\site-packages\zmq\core\ **init**.py", line 26, in \     from zmq.core import (constants, error, message, context,   File "ExtensionLoader\_zmq\_core\_error.py", line 22, in   File "ExtensionLoader\_zmq\_core\_error.py", line 14, in **bootstrap** ImportError: DLL load failed: The specified module could not be found.[/quote] I can wait the next release. ---
**Author:** ![jimhsu](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jimhsu](https://forums.counterparty.io/u/jimhsu)\ **Post date:** [February 5, 2014, 11:23am UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/34 "2014-02-05T11:23:11Z")
[quote author=jimhsu link=topic=22.msg192#msg192 date=1391587029] Hi, can someone check this transaction? Placed a test order to sell 200 XCP for 1.23 BTC: [http://blockscan.com/tx.aspx?q=3247](http://blockscan.com/tx.aspx?q=3247) 1AQPf7f3y37NN9XsYkfGGALHQiW1ig3MXbfilled 17.886 XCP of the order paying 0.11 BTC but is awaiting payment: [http://blockscan.com/order\_match.aspx?q=3247](http://blockscan.com/order_match.aspx?q=3247) Meanwhile there is a BTCpay of 0.11 BTC going to 1JBp8tdzwzo5VKcKpg1QHKbYP2sKDNWGnk, but 1AQPf7f3y37NN9XsYkfGGALHQiW1ig3MXbfilled  has not been updated with an order match or a proper XCP balance. [http://blockscan.com/address.aspx?q=1AQPf7f3y37NN9XsYkfGGALHQiW1ig3MXb](http://blockscan.com/address.aspx?q=1AQPf7f3y37NN9XsYkfGGALHQiW1ig3MXb) Something similar also happened here where an Order Match failed to go through, no BTCpay in this case though. [http://blockscan.com/order\_match.aspx?q=3086](http://blockscan.com/order_match.aspx?q=3086) So far none of my sell side XCP orders have gone through successfully (for one reason or another). Selling to buy side XCP orders works fine though. Also note that the last 3 btcpays have invalid order match IDs: [http://blockscan.com/btcpay.aspx#](http://blockscan.com/btcpay.aspx#) [/quote] This order match (from the same person apparaently) did go through. Have no idea why. [http://blockscan.com/tx.aspx?q=3260](http://blockscan.com/tx.aspx?q=3260) He seemed to be using master for the first trade, and may have switched branches the 2nd trade. I was using develop the whole time. I’m not sure of the proper way to reconcile this (as BTCpay transactions are irreversible), but probably deducting the order value of the XCP from the account receiving the incorrect BTCpay and giving that XCP to the account that sent the BTCpay would be a start. ---
**Author:** ![jimhsu](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jimhsu](https://forums.counterparty.io/u/jimhsu)\ **Post date:** [February 5, 2014, 11:58am UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/35 "2014-02-05T11:58:24Z")
Announcement: Fix for the above issue was pushed out on master to fix order matching issues. If using master, please update before doing any more BTC/XCP trades. The develop branch which [blockscan.com](http://blockscan.com) uses does not have this issue. ---
**Author:** ![kdrop20](https://avatars.discourse-cdn.com/v4/letter/k/a183cd/32.png) [@kdrop20](https://forums.counterparty.io/u/kdrop20)\ **Post date:** [February 5, 2014, 1:38pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/36 "2014-02-05T13:38:24Z")
> [@](#): > > [font=verdana][size=1em]Issue:[/size][/font] > [font=verdana][size=1em]XCP not returned from escrow after cancellation of Order[/size][/font] > > [font=verdana][size=1em][http://blockscan.com/address.aspx?q=17PgVzRSSSjc2aN8Lyp1x9QayKzPzY2pKj](http://blockscan.com/address.aspx?q=17PgVzRSSSjc2aN8Lyp1x9QayKzPzY2pKj)[/size][/font] > > [font=verdana][size=1em]a) I placed a sell order for 250 XCP order [/size][/font] > [font=verdana][size=1em]b) the order was matched by the engine, but the buyer did not make any payment yet. [/size][/font] > [font=verdana][size=1em]c) I cancelled the order[/size][/font] > [font=verdana][size=1em]d) I did not receive back the XCP from escrow[/size][/font] > > [font=verdana][size=1em]The Balance should be: 1432-400-200-200=632[/size][/font] > [font=verdana][size=1em]Instead it is 382 XCP and 250 from Escrow is missing. [/size][/font] > > [font=verdana][size=1em]Posted this in the Bitcoin talk thread as well. [/size][/font] ---
**Author:** ![jimhsu](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jimhsu](https://forums.counterparty.io/u/jimhsu)\ **Post date:** [February 5, 2014, 4:27pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/37 "2014-02-05T16:27:26Z")
[quote author=jimhsu link=topic=22.msg206#msg206 date=1391619504] Announcement: Fix for the above issue was pushed out on master to fix order matching issues. If using master, please update before doing any more BTC/XCP trades. The develop branch which [blockscan.com](http://blockscan.com) uses does not have this issue. [/quote] If you didn’t get the XCP that you were supposed to due to the recently fixed order matching bug, please see this post: [https://bitcointalk.org/index.php?topic=395761.msg4957701#msg4957701](https://bitcointalk.org/index.php?topic=395761.msg4957701#msg4957701) ---
**Author:** ![TreeLeaves](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@TreeLeaves](https://forums.counterparty.io/u/TreeLeaves)\ **Post date:** [February 5, 2014, 5:14pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/38 "2014-02-05T17:14:15Z")
I require some help please I am trying to use the send command and I get the following result C:\\>echo off usage: counterpartyd send [-h] --source SOURCE --destination DESTINATION                           --quantity QUANTITY --asset ASSET counterpartyd send: error: argument --source is required Is this implying the blockchain is not updated? ---
**Author:** ![jimhsu](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@jimhsu](https://forums.counterparty.io/u/jimhsu)\ **Post date:** [February 5, 2014, 5:29pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/39 "2014-02-05T17:29:53Z")
[quote author=TreeLeaves link=topic=22.msg218#msg218 date=1391638455] I require some help please I am trying to use the send command and I get the following result C:\\>echo off usage: counterpartyd send [-h] --source SOURCE --destination DESTINATION                           --quantity QUANTITY --asset ASSET counterpartyd send: error: argument --source is required Is this implying the blockchain is not updated? [/quote] I think you’re using some sort of batch file. Can you post the contents of it? It seems like your command syntax is incorrect. ---
**Author:** ![TreeLeaves](https://avatars.discourse-cdn.com/v4/letter/t/eb8c5e/32.png) [@TreeLeaves](https://forums.counterparty.io/u/TreeLeaves)\ **Post date:** [February 5, 2014, 5:48pm UTC](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47/40 "2014-02-05T17:48:46Z")
[pre]Thanks for taking a look Jimshu. I dont have a batch file. The only file I edited was the Counterpartyd conf to change the rpc password. The actual send command I used was counterpartyd send --from=[XXXXxx] --to=[XXXXX] --asset=XCP --quantity=100 What would you suggest? [/pre] [Previous page](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47.md?page=1) [Next page](https://forums.counterparty.io/t/counterpartyd-technical-support-thread/47.md?page=3)